ICICI Phone Banking Officer ; Apply Online

ICICI Bank is India's largest private sector bank with total assets of Rs. 6,461.29 billion (US$ 103 billion) at March 31, 2015 and profit after tax Rs. 111.75 billion (US$ 1,788 million) for the year ended March 31, 2015. ICICI Bank currently has a network of 4,450 Branches and 13,766 ATM's across India. ICICI Bank offers a wide range of banking products and financial services to corporate and retail customers through a variety of delivery channels and through its group companies.

Job Description:

The incumbent is responsible for servicing customers over phone on various products and services offered by ICICI Bank

Location:

Thane ,Hyderabad

Key Deliverables:

• Handle and resolve customer complaints/ queries over phone
• Provide customers with relevant product and service information
• Cross sell various banking products to customers over phone

Key Skills:

• Proficient in spoken English & Hindi language
• Open to work in rotational shifts

Qualifications & Experience:

• Graduate in any discipline with 0 to 4 years of experience
• Age : Less than 28 years
• Salary and grade offered will commensurate with experience 

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